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Contact
Last updated: September 2026
Contact the DataMercato team for account, orders, data products, and technical questions.
Contact details
- Phone
- +49 151 14331216
- Address
- adesso SE, Leutragraben 2-4, 07743 Jena
- Availability
- Monday–Friday, 9:00 a.m.–5:00 p.m.
Our team
The people behind DataMercato — from product ownership through development and DevOps to consulting.
Gernot Felix Oettel
Product Owner
Jonas Dietrich
Engineering
Daniel Daume
Engineering
Maria Kupfer
Engineering
Artem Kudryavtsev
DevOps
Alexandre Lowrey
Consultant
Timo Sander
Consultant
How we can help
Our support can help with:
- Registration and login questions
- Orders and access to purchased data products
- Technical platform issues
- Questions about Terms, Privacy, and Legal Notice
AI shop assistant
Logged-in users may use the shop assistant for quick product and FAQ guidance when it is enabled. Account-specific matters (e.g. password, invoices) are handled by email.
Response times
We aim to respond within 2 business days. An SLA applies only under a separate agreement.